Basic operational review

– Scorecard Results Review / Action Plan
– Safety Review: FICO / Netradyne
– Routing / RGU’s
– Route Reliability Review
– Recruiting: Daily / Prime / Peak
– Standard Work / Driver and Business Accountability
– Fleet Maintenance
– Invoice Disputes
– Driver Performance
-Assess Amazon Site and DSP weekly Business Review meeting.
– Breach of Contract Review / Action Plan
– Vendor Contact List: Fleet / Devices / Towing

New DSP (0-12 months)

– Understanding DSP Rate Card
– Understanding DSP Invoice
– Establishing a line of credit with a bank/lender
– Understanding Amazon DSP tools
– Recruiting strategy for Startup / regular operations / Prime and Peak
– Establish Standard Operating Procedures
– Understanding Paycom / ADP
– Understanding Workers Comp
– Tracking Employee Work Hours
– Establishing a Maintenance Program
– Driver Scheduling
– Understanding 1st year insurance cost and impact into 2nd year of insurance cost
– Management Structure

Seasoned DSPs (12+ months)

– What to look for in a CPA to maximize cash flow and minimize expenditures
– Understanding DSP Fleet Warranty
– LeasePlan / Element
– Establishing Tracking Mechanism to push performance and productivity
– How to incentivize loyal and top performing employees
– Advice for Growth into Other Sites / Middle Mile
– Strategy to put operations managers in place
– Available oversight